They are typically turned on by default, so it’s really about determining whether the card has the features. The ARP offload and NS offload features are found on the advanced properties tab of the network card. Hence, when the ARP and NS offloads are active, a remote desktop connection can be made to a sleeping host in the same manner as a PC that is awake, with only an IP address. The ARP offload and NS offload features differ from Wake on LAN (WOL): they make the PC addressable via its IP address and do not require that data be sent via “Magic Packet” to the broadcast address before getting routed to the sleeping host machine. With these features turned on, a user can connect to a sleeping computer just as he/she would if the machine were on. In order to wake a computer from sleep mode for a remote desktop session, you’ll need to have the ARP (Address Resolution Protocol) offload and the NS (Neighbor Solicitation) offload features turned on (on the desktop’s network card.) These features allow the network card to maintain and renew the network address lease and routing information on behalf of the PC while the PC is in a low-power sleep state. The remote desktop feature is compatible with sleep mode in the Apple, Windows 7, Windows 8, and Windows 10 operating systems.Ī client (desktop) computer must either be on or in sleep mode for remote access to work. For example, you can sit at your home PC and connect to your work PC, and use all of your apps, files, and network resources as if you were sitting right in front of your work PC. You can get this networking information using the ipconfig command (see the above link to learn more).With Remote Desktop Connection (RDC), you can sit at a computer and connect to another computer in a different location (the remote computer). Also, it is a good idea to double-check that you are using the target computer's correct MAC and IP address. If you suspect a networking issue, use the ping command to confirm the source can contact the target device. When using this feature, you may also encounter networking problems that may prevent the device from waking up. On a laptop, you must ensure the device is connected to a power outlet. If you use an Ethernet connection, confirm the lights on the card are still blinking after the device is powered down. The ability to turn on a device remotely only works if the network adapter is active and reachable. You may need to disable fast startup to allow the feature to work. If you use a USB to Ethernet adapter, WoL may only work when the computer is sleeping since powering off the device may also stop providing power to the USB port. If the option is unavailable in the motherboard's BIOS or UEFI or the network adapter (for example, USB to Ethernet adapter), you won't be able to use the feature. The system must support Wake on LAN at the firmware level. If the device does not wake up with these instructions, you can perform a few things to troubleshoot the problem. How to troubleshoot Wake on LAN feature on Windows 10 Once you complete the steps, you can use the addresses with the utility of your choice to wake up a remote computer. If you use Command Prompt, you can query the adapter addresses using the ipconfig /all command. Click the download link to save the app on your device.Warning: Although the app works as advertised, it's a third-party tool, and you should use it only at your own risk. Or you can use third-party tools to send the magic packet to wake up the device.įor the purpose of this guide, we'll use the "WakeMeOnLan" tool from NirSoft to wake a device remotely: You may be able to find scripts that you can use with PowerShell. For instance, you can use the WoL tool built into the router. Once the feature has been configured, you can turn on the computer in multiple ways. How to wake up a computer remotely on Windows 10 In addition to disabling the feature, you may also want to turn off the WoL feature inside the device firmware using your manufacturer's instructions. 9, make sure to select the Disabled option. If you don't want to use the feature, you can use the same instructions outlined above to disable Wake on LAN, but on step No. After you complete the steps, the device will be ready for the remote magic packet using a third-party tool.
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